First and foremost please understand that it takes time for our spam servers to check incoming emails to make sure that you are not receiving a virus or spam that being said please enjoy our site.

 

Frequently Asked Questions

How is my IP seen by SuperHeroMail.com tracking is seen like this 192.168.xxx.xxx to give you more privacy when you are at superhero mail. We also provide do not track when your browser requests that we do not track.

 

What is SuperHeroMail.com

We are a up and coming free email provider offering a simple email solution.

Mail hosting with SuperHeroMail is a very simple process.

Go to Top

 

What is a Domain?

A Domain is a unique name used to identify Businesses or other entities on the internet. For example, in www.chrissupport.net' 'chrissupport' is the domain name. Email addresses of people in this company will have '@chrissupport.net' at the end instead of @SuperHeroMail.com or @gmail.com which are free Personal email addresses from SuperHeroMail and Google. Or you could purchase a domain of your choice and it would be @yourdomain of your choice.

 

I have an individual This email address is being protected from spambots. You need JavaScript enabled to view it. email address. Can I obtain my own domain and This email address is being protected from spambots. You need JavaScript enabled to view it. email address?

Yes, you can obtain your own domain based email address in the form of username@mydomain.com instead of username@SuperHeroMail.com. Visit this link http://SuperHeroMail.com/user-mydomain-com to have your own domain created by us for you.

Go to Top

What is the Up-time Guarantee?

super hero Mail guarantees 99.99*% uptime.

Except for scheduled or Emergency maintenance.

 

Can I create Distribution Lists in super hero Mail?

super hero mail has a feature called Groups which has more features than Distribution Lists. When you create a group, you can define the access level and the moderation parameters for the group. When an email is sent to the group email address, all the members of the group will receive the email, without the sender knowing the individual email addresses of the recipients. Further you can define the which of the members of the group can reply or email on behalf of the group.

Go to Top

 

How should I configure super hero Mail as IMAP in my iPhone?

This option comes with our paid services.

superhero Mail supports both POP and IMAP access. You can configure super hero mail as IMAP in your iPhone by following the steps below.

  1. Enable IMAP in the super hero mail interface.
  2. Click ‘Add Mail Account’.
  3. In the New Account, provide Preferred Display name, Email Address, Password and a suitable description and Click Next.
  4. In the Incoming Mail Server, enter imap.SuperHeroMail.com.
  5. In the Outgoing Mail Server, enter smtp.SuperHeroMail.com
  6. Click ‘Save’ to save the information entered. Your iPhone will verify your account information by connecting with SuperHeroMail Mail server.
  7. Upon successful completion, you will be navigated to Mails screen.
  8. You have now successfully configured SuperHeroMail mail in your iPhone.

Go to Top

 

How should I configure SuperHeroMail Mail in my Blackberry phone?

This option comes with our paid services.

1.      When you are configuring your SuperHeroMail Mail account in your blackberry phone, we recommend you to configure it as POP account.

2.      You need to have a Blackberry service account before you setup an email account in blackberry.

3.      Login the appropriate Blackberry website, depending on the service provider.

4.      Click Add Mail Account.

5.      Provide you SuperHeroMail Email address and password.

6.      Click ‘I will provide the settings to add this email account’.

7.      Scroll down and then click ‘Next’.

8.      Select POP and then click ‘Next’

9.      Type your user name This email address is being protected from spambots. You need JavaScript enabled to view it. or if you are a domain user, type This email address is being protected from spambots. You need JavaScript enabled to view it. .

10.  Scroll down and type the name ‘pop.SuperHeroMail.com’

11.  Click Next.

12.  Enter the name of the outgoing server – ‘smtp.SuperHeroMail.com’

13.  Click OK to complete the setup.

Go to Top

 

Can I use external email clients to fetch my mails from SuperHeroMail.com? (Outlook, Thunderbird)

This option comes with our paid services.

Yes you can this is not a problem you will get full instructions on configuring the pop, smtp or imap from your premium login page.

 

How can I fetch mails from other non-SuperHeroMail email accounts in super hero Mail?

If your Mail Accounts support POP access, you can configure the accounts as POP in super hero Mail. You need to know the Incoming server name, outgoing server name and the ports information as well for configuration. If you are trying to fetch emails from gMail you will need to go to this page Allow a new application to access your account and click continue to allow gMail to accept the access from your SuperHeroMail.com email account.

Go to Top

 

When I have multiple accounts configured, can I have separate signatures, vacation replies etc set for individual accounts?

super hero Mail maintains all the POP accounts as individual accounts and hence all data like folders, labels, filters, signatures, vacation replies etc can be set up to be account specific.

In other words, you can keep distinguished settings for your Work email accounts and personal email accounts and thus avoid any mix up or confusions.

 

What languages are supported by super hero Mail?

super hero mail supports 18 different languages like Chinese, Czech, Danish, Dutch, English(US), French, German, Italian, Japanese, Polish, Portuguese, Portuguese (Brazil), Russian, Spanish, Swedish, Serbian, Ukrainianand Turkish.

Go to Top

 

Are you US/EU Safe Harbour Compliant?

Customers within the European Union ask us about this frequently. Yes, we are US/EU Safe Harbour Compliant.

 

Can I trust SuperHeroMail in keeping my data secure?

super hero mail takes the security of your data and information very seriously. We have taken many different steps to help ensure the safety of your data. This includes physical security practices, Network Security, People Processes and Redundancy/Business Continuity. We also have our service setup in a virtual environment to allow us to have our services setup as a cloud services this means that if a server goes down you are still able to access your account and your data will not be lost.

 

 Privacy

SuperHeroMail.com is dedicated to keeping your information private from those who would want to steal your information and sell it to others for whatever purpose they may have in mind. So give us a try and we will show you why it was worth it. See our privacy policy, click the link to view. http://SuperHeroMail.com/faq/privacy-policy

 

Domains names to choose from during sign up

Does SuperHeroMail have more than one domain to choose from. The answer is yes we do, here is a list of what we have currently available.

1.      @SuperHeroMail.com

2.      @SuperHeroMail.net

3.      @SuperHeroMail.org

4.      @hulksmail.com

5.      @byebarry.org

6.      @debbiesgarden.net

7.      @pierreartplus.com

8.      @bullwinklemoose.net

9.      @froopal.com

10.  @cheezmeh.com

11.  @myikonboard.net

 Go to Top

Account Removal

If you would like to have your account removed contact us and we will delete your account for you. We are working on making it so that you the user can do this yourself we currently do not have a time frame for when this will be available. Contact us at admin@SuperHeroMail.com